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BIM Playbook

The BIM Leadership Decision & Governance Playbook is the organization's documented operating model for consequential executive decisions.

It translates governance requirements into clear decision ownership, authority, escalation, documentation, and evidence expectations.

The operational output

The output of the governance process — not the entire product

The Playbook is the operational output of the Cybantage governance process. It is produced by evaluating the organization's own documentation, resolving conflicts and gaps, and turning what is approved into one governed decision model.

The BIM methodology defines the discipline. The Cybantage platform maintains and validates the model. The Playbook is what leadership holds, reviews, and uses.

BIM™ Playbook

Leadership Decision & Governance Playbook

Significant Business Event edition · Governed organizational document

Authority

Who can decide

Ownership

Who is responsible

Obligations

What the organization must do

Evidence

What supports the decision

Timing

When it has to happen

Escalation

Who gets pulled in

Communication

Who can say what

Documentation

What gets recorded

Accountability

Who owns the outcome

What the Playbook contains

Eight expectations, established before the decision

Organization-specific, built from approved sources, and kept current by the governance process.

Decision ownership

Every consequential decision has a named accountable owner.

Alternates

Decision rights remain clear when the primary executive is unavailable.

Authority

What each decision-maker may decide, commit, and approve.

Escalation

Defined paths into executive and board governance when scope or stakes change.

Applicable requirements

Insurance, legal, regulatory, contractual, and internal requirements stay connected to the decisions they constrain.

Required evidence

What must be known, recorded, and preserved before and during the decision.

Documentation requirements

How the decision and its rationale are recorded for later defense.

Communication responsibilities

Approval and sequencing for customers, employees, directors, regulators, markets, and the public.

How it fits together

Methodology, platform, and the product your organization actually uses

Three layers, in order. Each one exists because of the layer above it.

BIM

The methodology

How consequential business decisions are governed: authority, obligations, evidence, accountability.

Cybantage

The Executive Decision Governance Platform

Where governed organization knowledge is built, reviewed, and maintained over time.

BIM Playbook

The organization-specific operating product

Your authority, owners, obligations, communications, and evidence requirements—usable under pressure.

A sample section

What a Playbook section looks like

Operational Continuity & Shutdown Authority, shown as an illustrative example of the structure a Playbook section uses.

Illustrative Playbook section

Operational Continuity & Shutdown Authority

Example content only. In practice every line is generated from your organization’s approved information—and shown as a gap where nothing has been approved.

Primary decision owner
Chief Operating Officer
Alternate
Chief Executive Officer
Activation trigger
Confirmed compromise affecting production systems, or a containment action that would halt order fulfilment.
Authority
COO may suspend affected operations without prior approval. Enterprise-wide shutdown requires CEO authorization.
Required consultation
General Counsel, CISO, CFO, and the operations lead for the affected site.
Insurance dependency
Carrier notice required before engaging non-panel vendors. Carrier consent required for extraordinary recovery spend.
Contract implications
Two customer agreements carry service-availability commitments and defined notice windows.
Evidence
What was known, what remained unknown, and what was contested at the time of the decision.
Communication approval
No customer or public statement about the shutdown without General Counsel and Communications approval.
Decision record requirement
Owner, authority basis, consultation, rationale, and timestamp recorded in the event record.

What the Playbook answers

Questions leadership should not meet for the first time during the incident

Who can stop operations?

Who can authorize emergency spending?

What requires insurer notice or consent?

Who determines whether notification obligations exist?

Who approves external communications?

When does the board become involved?

What evidence and rationale must be retained?

Who owns corrective action after technical recovery?

What changes

Before and after implementation

The same question, answered two very different ways.

Before

“Who can make this decision?”

The question is raised during the incident, answered by whoever is in the room, and reconstructed afterwards from memory.

After implementation

  • Primary: Chief Operating Officer.
  • Alternate: Chief Executive Officer.
  • General Counsel consultation required.
  • CFO approval required above the defined spend threshold.
  • Decision documented in the event record.

Illustrative. The actual owners, thresholds, and obligations come from your approved organization knowledge.

The boundary

A connective framework, not another response plan

What BIM is

  • A governance and decision framework for leadership
  • A map of authority, ownership, and escalation
  • A method for separating facts from assumptions
  • A record of decisions, evidence, and rationale
  • A connector across legal, insurance, finance, operations, and communications
  • A governed decision posture for the business layer

What BIM is not

  • A replacement for incident response or disaster recovery
  • A substitute for legal counsel or insurer direction
  • A crisis communications or public relations program
  • A cybersecurity control framework or audit standard
  • A tool that makes decisions on behalf of executives
  • A binder that is written once and never exercised
Explore the 12 consequence domains in the Resource Library

Documents

See a Playbook section and the platform that maintains it

What the Playbook contains, an illustrative Playbook section—Operational Continuity & Shutdown Authority—and the Cybantage walkthrough it lives inside.

Next step

Build the Playbook before leadership needs it.

Establish the organization-specific ownership, authority, escalation, documentation, and evidence expectations leadership will use under pressure.